← Back to home

Terms and Conditions

Table of Contents

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. User Registration
  5. Purchases and Payment
  6. Subscriptions
  7. Software
  8. Prohibited Activities
  9. User Generated Contributions
  10. Contribution Licence
  11. Mobile Application Licence
  12. Third-Party Websites and Content
  13. Services Management
  14. Privacy Policy
  15. Term and Termination
  16. Modifications and Interruptions
  17. Governing Law
  18. Dispute Resolution
  19. Corrections
  20. Disclaimer
  21. Limitations of Liability
  22. Indemnification
  23. User Data
  24. Electronic Communications, Transactions, and Signatures
  25. Miscellaneous
  26. Contact Us

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and Nocturne ("Company", "we", "us", "our"), governing your access to and use of the Nocturne mobile application (the "App") and any related services (collectively, the "Services").

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Services.

1. Our Services

Nocturne is a guided sleep practice application available on iOS. The App allows you to:

The Services are not intended to provide medical advice, therapeutic treatment, or mental health services. Nocturne is a guided sleep practice tool and should not be used as a substitute for professional medical or psychological care.

2. Intellectual Property Rights

Our Intellectual Property

The App, including its source code, design, layout, graphics, audio content, and all related intellectual property, is owned by or licensed to Nocturne and is protected by copyright, trademark, and other intellectual property laws of the United Kingdom and international treaties. Our trademarks, service marks, and logos may not be used without our prior written consent.

Your Use of Our Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use. This licence does not include the right to:

Your Submissions

By submitting content to the App (including scene answers and evidence log entries), you represent and warrant that you own or have the necessary rights to submit such content, and that your submissions do not infringe the intellectual property or other rights of any third party.

3. User Representations

By using the Services, you represent and warrant that:

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. User Registration

You may be required to register an account to use certain features of the Services. You agree to keep your login credentials confidential and are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account or any other breach of security.

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

The App is available for download from the Apple App Store. All purchases and payments for the Services are processed through the Apple App Store and are subject to Apple's terms and conditions for in-app purchases.

By making a purchase through the App, you agree to pay all charges at the prices then in effect for your subscription, and you authorise us (via Apple) to charge your chosen payment method. We reserve the right to correct any errors in pricing, even if we have already requested or received payment.

All sales are final. Refund requests must be directed to Apple in accordance with their refund policies. We do not sell physical goods through the Services.

6. Subscriptions

The Services are offered on a subscription basis. Key details of the subscription are as follows:

Subscription management and cancellation are handled entirely through the Apple App Store. We are unable to cancel subscriptions on your behalf.

7. Software

We may include software for use in connection with the Services. If such software is accompanied by a separate end-user licence agreement, the terms of that agreement will govern your use of the software. If no separate licence agreement is provided, we grant you a non-exclusive, revocable, personal, non-transferable licence to use the software solely in connection with the Services and in accordance with these Terms.

Any software and related documentation is provided "as is" without warranty of any kind. You shall not copy, modify, create derivative works of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of the software, sell, assign, sublicence, or otherwise transfer any right in the software, or attempt any of the foregoing.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavour except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to:

9. User Generated Contributions

The Services allow you to create and submit content, specifically scene answers (your responses to the eight questions) and evidence log entries (text entries recording when elements of your scene appear in your life). These are referred to as "Contributions."

By submitting Contributions, you represent and warrant that:

We reserve the right, in our sole discretion, to remove any Contributions that violate these Terms or that we find objectionable for any reason, without notice to you.

10. Contribution Licence

By submitting Contributions to the Services, you grant us a non-exclusive, worldwide, royalty-free, fully paid, sublicensable, and transferable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your Contributions in connection with operating and providing the Services and in connection with our business operations.

This licence includes the right to use your Contributions for the purpose of generating your narrated guided sessions and for improving the Services. We will not use your Contributions for marketing or promotional purposes without your separate consent.

You retain all ownership rights in your Contributions. You are solely responsible for the Contributions you submit, and you agree to indemnify us for any claims arising from your Contributions.

11. Mobile Application Licence

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on your Apple iOS device in accordance with these Terms and the Apple App Store Terms of Service.

You shall not:

Apple App Store Additional Terms

The following terms apply when you download the App from the Apple App Store:

12. Third-Party Websites and Content

The Services may contain links to third-party websites, services, or content that are not owned or controlled by Nocturne. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Nocturne shall not be responsible or liable for any damage or loss caused by your use of any such third-party websites or services.

AI-Generated Content

The Services use third-party artificial intelligence services, including Anthropic's Claude API for answer validation and script generation, and ElevenLabs for narrated audio generation. The narrated audio is generated by AI voice synthesis. It is not your voice and is not a recording of any real person.

AI-generated content, including validated answers, scripts, and narrated audio, is produced by automated systems and may contain errors, inaccuracies, or unexpected outputs. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content. AI-generated content does not constitute medical advice, therapeutic treatment, psychological counselling, or any form of professional health service.

You acknowledge that AI-generated content is provided for the purpose of a guided sleep practice only and should not be relied upon for any medical, therapeutic, or health-related decisions.

13. Services Management

We reserve the right, but not the obligation, to:

14. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. The Services are hosted in the United Kingdom. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Services, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the United Kingdom.

15. Term and Termination

These Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation.

We may terminate your use of or participation in the Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

16. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

Nothing in these Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

18. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes"), you and Nocturne agree to first attempt to resolve the Dispute informally.

Before initiating any formal proceedings, you agree to contact us at help.nocturne@gmail.com and provide a written description of the Dispute, all relevant documents and information, and the proposed resolution. We will attempt to resolve the Dispute through informal negotiation within 30 days of receiving your notice.

If the Dispute is not resolved within 30 days of the initial notice, either party may proceed with formal legal action in the courts of England and Wales in accordance with Section 17 above.

19. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

20. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:

AI-generated content disclaimer. Content generated by AI systems within the Services, including narrated scripts and answer validation feedback, is produced by automated technology and is not reviewed by medical, psychological, or therapeutic professionals. The Services and any AI-generated content are not medical advice, not therapeutic treatment, not psychological counselling, and not a substitute for professional mental health treatment or care. If you are experiencing a mental health crisis or require professional support, please contact a qualified healthcare provider or emergency services. You should not disregard professional medical advice or delay seeking treatment because of anything you have heard or read through the Services.

21. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE LAWS OF ENGLAND AND WALES.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of:

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

23. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

24. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

25. Miscellaneous

These Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Services. You agree that these Terms will not be construed against us by virtue of having drafted them.

You hereby waive any and all defences you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.

26. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Nocturne
Email: help.nocturne@gmail.com